--- title: Insurance FAQ | Winooski Insurance Agency description: Have questions about your commercial insurance options? Winooski Insurance has the answers. --- [![Winooski Insurance](https://www.winooski.com/hubfs/Dealer%20Marketing/Logos/Winooski_Insurance_Logo_FULL%20COLOR.svg "Winooski Insurance")](https://www.winooski.com/) [![Get a Quote](https://no-cache.hubspot.com/cta/default/3811296/c0954a4a-207e-4b44-bdc7-a95c44e28ef2.png)](https://cta-redirect.hubspot.com/cta/redirect/3811296/c0954a4a-207e-4b44-bdc7-a95c44e28ef2) [![Get a Quote](https://no-cache.hubspot.com/cta/default/3811296/c0954a4a-207e-4b44-bdc7-a95c44e28ef2.png)](https://cta-redirect.hubspot.com/cta/redirect/3811296/c0954a4a-207e-4b44-bdc7-a95c44e28ef2) # Frequently Asked Insurance Questions Below are a few of the questions we hear most often about business insurance. If you don't see what you're looking for reach out to one of our agents ## Winooski Insurance Agency Questions How can I contact someone at Winooski Insurance? We are ready to help you! You can reach us by filling out our [contact form](https://www.winooski.com/locations/williston-vermont), or by [submitting a quote request](https://www.winooski.com/secure-quote-request), or by emailing us: [clinbox@winooski.com](mailto:clinbox@winooski.com), or by giving us a call: [(802) 655-9000](tel:(802)%20655-9000). How do I make a change to my current insurance policy? One of our insurance agents can help you with that. [Fill out our policy change request form](https://www.winooski.com/policy-service-center/policy-change-request). Please remember, no policy change requests are bound until after you have received written confirmation. How do I get a certificate of insurance? [Fill out our certificate of insurance form.](https://www.winooski.com/policy-service-center/certificate-of-insurance-request) One of our agents will get back to you with further details after you complete this form. How do I get an auto ID card? [Fill out our auto ID card form.](https://www.winooski.com/policy-service-center/auto-id-card-request) One of our agents will get back to you with further details after you complete this form. ## Commercial Insurance Questions How do I file an insurance claim with my carrier? If you are experiencing an emergency, contact the appropriate authorities before filing an insurance claim with your carrier. Once safe, proceed to our [Find Your Carrier Page](https://www.winooski.com/find-your-insurance-carrier) for carrier-specific claim information. For the carriers that have it, we’ve listed how to contact them through e-mail, phone, and online form claim options. Can I pay my insurance bill online? Visit our [Find Your Carrier Page](https://www.winooski.com/find-your-insurance-carrier) for carrier-specific billing information. Most of our carrier partners have multiple bill payment options, including online, phone, and electronic fund transfers. How do I know what type of insurance my business needs? Winooski Insurance has been helping our clients find commercial insurance that fits their needs since 1983. [Contact one of our friendly agents](https://www.winooski.com/locations/williston-vermont) and we will help guide you through the process. ## Need Help Picking A Policy? We want to assist our clients any way we can. If you are having trouble finding what you need, contact one of our insurance agents for additional support. [![Contact An Agent](https://no-cache.hubspot.com/cta/default/3811296/7338aa88-f0df-4e6e-bb6b-0b22f790973d.png)](https://cta-redirect.hubspot.com/cta/redirect/3811296/7338aa88-f0df-4e6e-bb6b-0b22f790973d) ![Winooski Logo](https://www.winooski.com/hs-fs/hubfs/Customer%20Success/Winooski%20Insurance/Logos/Winooski_Insurance_Logo_FULL-COLOR-1-300x84.png?width=300&height=84&name=Winooski_Insurance_Logo_FULL-COLOR-1-300x84.png "Winooski Logo") ## Contact Winooski Insurance [2300 Saint George Road Williston, Vermont 05495](https://www.google.com/maps?q=2300+Saint+George+Road+Williston+VT+05495) [** clinbox@winooski.com](mailto:clinbox@winooski.com) [** (802) 655-9000](tel:18026559000) ## Insurance [For Small Businesses](https://www.winooski.com/business-insurance/bop-business-owners-package-insurance/) [General Liability Insurance](https://www.winooski.com/business-insurance/general-liability-insurance/) [Commercial Property Insurance](https://www.winooski.com/business-insurance/commercial-property-insurance/) [Workers' Compensation Insurance](https://www.winooski.com/business-insurance/workers-compensation-insurance/) ## Company [About Us](https://www.winooski.com/about-us/) [Meet The Team](https://www.winooski.com/about-us/meet-our-staff/) [Careers](https://www.winooski.com/about-us/careers/) [Newsroom](https://www.winooski.com/blog/tag/newsroom) ## Customer Service Center [Contact Us](https://www.winooski.com/locations/williston-vermont/) [Make a Claim](https://www.winooski.com/find-your-insurance-carrier/) [Pay a Bill](https://www.winooski.com/find-your-insurance-carrier/) [Request an Auto ID Card](https://www.winooski.com/policy-service-center/auto-id-card-request/) [Request a Certificate of Insurance](https://www.winooski.com/policy-service-center/certificate-of-insurance-request/) [Request a Policy Change](https://www.winooski.com/policy-service-center/policy-change-request/) [Get a Quote](https://www.winooski.com/secure-quote-request/) Winooski Insurance has been helping business owners obtain commercial insurance for their businesses since 1983. Proudly serving the Northeast U.S.: Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island and Vermont. **POLICY COVERAGE NOTICE:** We are unable to bind, modify or terminate coverage based on e-mail, text, or any other form of message. Coverage will only be bound, modified or terminated following direct confirmation of such request from one of our licensed agents. [![Winooski Insurance Logo](https://www.winooski.com/hubfs/Customer%20Success/Winooski%20Insurance/Winooski_Insurance_Logo_FULL-COLOR-1-300x84.png "Winooski Insurance Logo")](https://www.winooski.com/) Copyright © 2026. [Terms of Use](https://www.winooski.com/terms-of-use) [Privacy Policy](https://www.winooski.com/copyrights-and-privacy-statement) [Legal Notices](https://www.winooski.com/legal-notices)[Site Map](https://www.winooski.com/sitemap.xml)